Search FAQ

Shipping is a $3 flat rate in the United States. Orders over $45 receive free shipping in the US.

For international shipments, rates are calculated based on destination, and size of order.

Most orders ship in 1-2 business days (excluding holidays). From there, the package typically takes 2-5 days to arrive. 

For international shipments, expect 7-15 days for arrival.

Please email info@threeleaftea.com with your order information so we can get it resolved ASAP. 

Yes! All of our matcha is vegan, gluten free, and sugar free. Additional nutrition information is located on each product page, and on the product packaging. 

We import our matcha straight from Japan, blend in small batches, and rotate inventory to ensure the matcha is as fresh as possible. Once opened, we suggest consuming our matcha within a month. You can also store the matcha in the fridge to help slow the oxidation proccess. 

We import all our matcha straight from the farms in Japan.

If your matcha is bitter, make sure you are using water temperatures at or below 175 F. Matcha is very delicate, and water that is too hot may turn it bitter. If you are having an issue with clumping, we recommend sifting the matcha before use and using a bamboo whisk for best results.